Recover the block time bleeding out of your OR schedule.
Waitly is the autonomous patient-sourcing engine for ambulatory surgery centers — finding the right case for every open OR block across cancellations, released blocks, and pre-op backlogs, highest-value case first. No broadcasts. No added scheduling headcount.
We work every case source. You just see a full OR schedule.
Cases aren’t sitting in one place. They’re scattered across your scheduling system and EHR — a same-day cancellation here, an unreleased block there, a patient still waiting on pre-op clearance. Waitly AI continuously mines every case source, matching the right patient to the right OR block, highest-value case first.
Surgical Cancellations
A same-day cancellation leaves an OR — and its full staff, equipment, and block cost — sitting idle, with no time for the front desk to backfill it.
The moment a case cancels, Waitly identifies the next-ready patient from the waitlist who matches the block’s specialty, duration, and surgeon, and gets them booked before the room goes cold.
Unreleased Block Time
Surgeon blocks that go unreleased until 24–48 hours out sit empty while other surgeons never get a shot at the open time.
Waitly tracks block-release deadlines in real time and offers unreleased time to qualified waitlisted cases the moment it opens up — no manual release process required.
Pre-Op Clearance & Completion
Cases stall in pending status while patients drag their feet on labs, medical clearance, or pre-admission testing — pushing the case, and the block, further out.
Waitly runs the pre-op completion sequence automatically, texting patients reminders and next steps until every clearance item is checked off, converting pending cases into confirmed bookings.
Case Backlog & Waitlists
Backlogged cases sit on a static waitlist for weeks because no one has time to work down the list every time an opening appears.
Waitly treats the backlog as a live sourcing pool, continuously ranking waitlisted cases by clinical priority and readiness so the right patient is offered every opening automatically.
Referrals
Surgical referrals from primary care and specialists go cold if the patient doesn’t call to schedule within days.
Waitly reaches out the moment a referral is entered, capturing the patient and routing them into the right surgeon’s block while urgency and authorization are still fresh.
Reschedules
A patient who reschedules a day-surgery case by text often never gets rebooked without a staff member chasing them down.
Waitly handles the rebooking in-thread, offering alternative dates that fit both the patient’s pre-op timeline and the surgeon’s block, closing the loop without staff involvement.
Built for the complexities of single- and multi-specialty centers.
Whether you run one specialty at high volume or coordinate blocks across a dozen surgeons and specialties, Waitly adapts its routing logic to how your center actually schedules cases.
For Single-Specialty ASCs
High-volume single-specialty centers — ortho, GI, ophthalmology — live and die by turnover speed. Waitly keeps the waitlist and pre-op pipeline stocked so every block turns over into the next case without a gap, maximizing cases per room per day.
For Multi-Specialty ASCs
Multi-specialty centers juggle competing surgeon blocks with different case lengths, equipment, and staffing needs. Waitly’s routing logic matches each opening to the case that actually fits that block — specialty, duration, and surgeon — so no OR time gets offered to the wrong case.
See the revenue hiding in your schedule.
Input your clinic’s baseline metrics to see exactly how much revenue Waitly can autonomously recover each month.
Share of cancellations Waitly recovers — typically ~13% in 60-day pilots.
Baseline estimate. Waitly also reduces future cancellation rates by optimizing patient-to-provider matching and pre-confirming appointments.
“Cancellations used to mean paging through a paper waitlist and hoping someone answered the phone. Now the block gets refilled without anyone on my team lifting a finger.”
See how much OR time Waitly can recover for your center.
A 20-minute walkthrough with your numbers — no rollout commitment.