WHO WE SERVE · DSOs

Recover the revenue leaking out of your schedule.

Waitly is the autonomous patient-sourcing engine for multi-location dental groups — finding the right patient for every open chair across all six demand pools, highest-value first. No broadcasts. No added headcount.

$8,600
RECOVERED PER LOCATION, PER MONTHaverage across the network
6
DEMAND POOLS WORKED CONTINUOUSLY
0
ADDED FRONT-DESK HEADCOUNT
24/7
AUTONOMOUS, INSIDE YOUR PMS

Autonomous, 24/7 — inside your existing PMS.

EVERY PATIENT POOL

We work every patient pool. You just see a full schedule.

Patients aren’t sitting on a single list. They’re scattered across your PMS at different stages of the patient journey. Waitly AI continuously mines all six demand pools, matching the right clinical need to the right opening across your entire network.

01

Unscheduled Treatment

The Challenge

Diagnosed dentistry — crowns, implants, aligners — walks out the door daily without scheduling.

The Waitly Fix

Waitly works your outstanding treatment plans, reaching out to patients with high-value pending production exactly when a provider has the right block of time to complete the procedure.

02

Lapsed Care (Hygiene Recare)

The Challenge

Keeping hygiene schedules dense is the engine of a profitable GP clinic, but manual recall calls are universally ignored.

The Waitly Fix

Waitly identifies patients overdue for prophys or perio maintenance, scores them for re-engagement likelihood, and brings them back into the schedule via automated, conversational SMS.

03

Cancellations

The Challenge

A sudden 2-hour opening means lost production that front desks rarely have time to backfill.

The Waitly Fix

The moment a slot opens, Waitly fills it. The highest-priority patient is contacted automatically and the appointment is locked in — before your team even has to react.

04

Referrals

The Challenge

Internal and external referrals to specialists get lost if the patient forgets to call.

The Waitly Fix

Waitly reaches out the moment the referral lands in the system, getting them on the books while urgency is high.

05

Reschedules

The Challenge

Patients cancel via text but don’t rebook, requiring staff follow-up.

The Waitly Fix

Waitly handles reschedules in-thread. If a patient replies they can’t make it, Waitly instantly offers alternative slots that match their preferences and your provider’s schedule.

06

Waitlists

The Challenge

Standard EHR waitlists are passive — just names on a screen.

The Waitly Fix

Waitly turns your waitlist into a live sourcing pool. Openings are offered based on clinical priority and provider preference, never mass-blasted.

ROUTING LOGIC

Built for the complexities of general & specialty care.

Whether you’re running a high-volume general practice network or a specialized multi-disciplinary group, Waitly adapts its routing logic to your clinical priorities.

For General Dentistry

Waitly focuses on keeping hygiene columns perfectly dense to drive restorative diagnosis, while autonomously chasing down unbooked crowns and fillings to maximize daily production per chair.

For Specialty — Ortho, Oral Surgery, Endo

Waitly prioritizes high-value referral conversions and multi-stage treatment plans. If a long surgical block opens up, Waitly knows exactly which pending implant case needs that window — and offers it to them first.

THE ROI

See the revenue hiding in your schedule.

Input your clinic’s baseline metrics to see exactly how much revenue Waitly can autonomously recover each month.

YOUR INPUTS
60
102,000+
$
18%
5%40%
24,000 appts
1,000500,000+
15%
10%25%

Share of cancellations Waitly recovers — typically ~13% in 60-day pilots.

YOUR RECOVERED REVENUE
Cancellations / month4,320 appts
Appointments recovered by Waitly648 appts
Gross revenue recovered / month$226,800
Waitly cost / month−$12,000
Net monthly ROI$214,800
Annual ROI$2,577,600

Baseline estimate. Waitly also reduces future cancellation rates by optimizing patient-to-provider matching and pre-confirming appointments.

FROM THE FRONT LINES
We’ve seen an immediate impact. By automating the “easy” scheduling tasks, we’ve freed up significant time for our front desk to focus on high-touch responsibilities. It’s the reason we are ready to scale.
Clinical Leadership
GET STARTED

See how much revenue Waitly can recover for your group.

A 20-minute walkthrough with your numbers — no rollout commitment.