Stop losing scanner time to empty slots.
Waitly is the autonomous patient-sourcing engine for imaging centers and radiology departments — finding the right patient for every open MRI, CT, ultrasound, and X-ray slot, highest-value modality first. No broadcasts. No added front-desk headcount.
We work every order and every opening. You just see a full scanner schedule.
Patients and orders aren’t sitting on one list. They’re scattered across your RIS, PACS, and referral inbox at different stages — a pending order here, a waitlisted MRI there, an authorization that just cleared. Waitly AI continuously mines every demand pool, matching the right study to the right opening across every modality and site.
No-Shows on High-Value Modalities
Outpatient MRI no-show rates have run as high as 17% at some centers — far above routine office visits — and every empty MRI or CT slot means idle time on your most expensive capital equipment plus lost technical-component reimbursement.
Waitly flags patients likely to no-show before the slot opens and pre-stages backfill candidates from the referral queue and waitlist, so a vacated MRI block is offered to the next clinically appropriate patient without a tech or scheduler ever having to notice the gap.
Unscheduled & Pending Orders
Referring physicians place orders for CT, MRI, and ultrasound that patients never act on — the order sits open in the RIS or EHR with no appointment attached, and no one on staff owns chasing it down.
Waitly continuously mines unscheduled and pending orders across your referral and order-entry systems, reaching out to patients with a standing order and getting them booked into an appropriate slot before clinical urgency fades.
Prior-Authorization Backlog
Advanced imaging routinely waits on payer sign-off — a large share of imaging authorizations require additional documentation before approval — and once the authorization finally clears, the patient has to be rescheduled fast, before the approval window lapses.
Waitly tracks authorization status and, the moment a study clears, re-engages the patient immediately to lock in a slot before the payer’s approval window expires or the case goes stale.
Cancellations & Reschedules
A canceled 45-minute MRI block is a different problem than an open 10-minute X-ray slot — generic overbooking doesn’t work when modality, coil, contrast, and prep requirements vary by study.
Waitly matches the exact modality, duration, and prep requirements of an opening to patients already queued for that specific study, refilling the block same-day instead of leaving the scanner idle.
Referring-Physician Orders & STAT Add-Ons
Referral volume from ordering physicians is the lifeblood of a freestanding center, but a faxed or portal order that never converts into a scheduled visit is revenue neither the center nor the referring practice ever collects.
Waitly reaches out the moment a referral or STAT add-on order lands, offering the earliest clinically appropriate opening across every modality and location in the network.
Imaging Waitlists
Tight-capacity modalities like MRI and PET/CT stack up passive waitlists — names on a screen with no mechanism to notify patients the moment a slot appears.
Waitly turns the waitlist into a live sourcing pool, automatically offering openings to the next best-matched, clinically prioritized patient as soon as a slot appears.
Built for the economics of advanced and routine imaging alike.
A vacated MRI suite and an open X-ray room aren’t the same problem. Waitly adapts its routing logic to the value, duration, and prep requirements of each modality.
For Advanced Imaging — MRI, CT, PET/CT
Waitly prioritizes backfilling the longest, highest-reimbursement blocks first — matching contrast, coil, and clinical-urgency requirements so a canceled MRI or CT slot never sits empty while a lower-value study fills it instead.
For Routine Imaging — X-Ray, Ultrasound, Mammography
Waitly keeps high-volume, short-duration modalities dense by working through screening-mammography recalls, ultrasound waitlists, and same-day X-ray add-ons — maximizing throughput per room without overbooking techs.
See the revenue hiding in your schedule.
Input your clinic’s baseline metrics to see exactly how much revenue Waitly can autonomously recover each month.
Share of cancellations Waitly recovers — typically ~13% in 60-day pilots.
Baseline estimate. Waitly also reduces future cancellation rates by optimizing patient-to-provider matching and pre-confirming appointments.
“Every open MRI slot used to be a scramble — someone digging through the waitlist while the scanner sat idle. Now it’s filled before we even see the cancellation come through. Our techs stay busy and nothing sits empty.”
See how much scanner time Waitly can recover for your center.
A 20-minute walkthrough with your numbers — no rollout commitment.