The Future of Scheduling
97%
Fill Rate Improvement
$16,500
Monthly Revenue Recovery
78%
No-Show Reduction
ABOUT WAITLY.AI
Why leading healthcare practices trust Waitly AI
Every cancelled appointment represents lost clinical capacity that can never be recovered. Traditional waitlist management relies on staff bandwidth that doesn't exist—leading to unfilled slots, frustrated patients, and significant revenue leakage.
Waitly transforms this broken process into a strategic advantage. Our AI-powered platform instantly identifies, contacts, and books the highest-probability patients the moment a cancellation occurs—turning operational inefficiency into predictable revenue growth.
TRUSTED BY DOZENS OF PRACTICES
Automated Revenue Recovery
Predictive Patient Matching
Our algorithm analyzes dozens of data points—loyalty scores, attendance history, location, and treatment preferences—to identify the best candidate for every opening. Higher acceptance rates, fewer no-shows.
AI-Driven Multi-Channel Patient Outreach
Eliminate manual calls and staff interruptions. Our conversational AI handles personalized outreach via voice and SMS—engaging patients, answering questions, and confirming appointments without staff involvement.
VIP and Urgent Patient Prioritization
Automatically prioritize your most valuable patients for premium time slots. Strengthen loyalty while maximizing lifetime patient value.
Intelligent Real-Time Notifications
Smart SMS and AI phone calls delivered at optimal times based on patient response patterns. Maximum engagement, higher acceptance rates.
Performance Analytics Dashboard
Track fill rates, patient engagement, and revenue recovery in real-time. Identify opportunities to optimize your scheduling strategy and improve performance.
Enterprise-Grade Security & HIPAA Compliance
Your patients' trust is non-negotiable. Full HIPAA compliance with bank-level encryption, comprehensive audit trails, and SOC 2 Type II protocols.
How It Works
The Waitly System: From Cancellation to Confirmation in Minutes
Our intelligent platform orchestrates the entire process—from identifying the ideal patient to securing the appointment—with zero staff involvement.
HOW IT WORKS
1. Patients Join Your Intelligent Waitlist
Patients select treatment preferences and availability. Our system prioritizes them based on clinical fit, loyalty status, and attendance likelihood
HOW IT WORKS
2. Instant Automated Matching
When a cancellation occurs, our AI instantly identifies the best candidates from your waitlist or referral list using predictive matching – ensuring the right patient for the right appointment
HOW IT WORKS
3. AI-Powered Patient Engagement
Our conversational AI reaches out immediately via voice or SMS, presents the opportunity, and handles patient questions in real-time.
HOW IT WORKS
4. One-Click Confirmation
Patients accept with a single tap. The appointment is immediately confirmed in your practice management system with automated reminders sent to reduce no-shows.
HOW IT WORKS
5. Continuous Revenue Optimization
If a patient declines, Waitly automatically contacts the next candidate until the slot is filled—recovering revenue that would otherwise be lost forever..
GET IN TOUCH
Join the Revolution in Revenue Recovery
Be part of the automated revenue recovery revolution. Contact us to secure your beta spot and experience the power of Waitly.AI.
hello@waitly.ai